The Warringu Shelter is a secure block of self-contained units where we have consistently provided a safe short-term crisis accommodation solution for women and children escaping domestic and family violence.

Warringu staff work very closely with our clients during this time to assist them to become independent and make a life for themselves free from violence.
We do this by case planning and working in collaboration with local service providers who can complement and build on our services in a way that achieves client outcomes set out in their case plans.

Warringu receive self-referrals and referrals from other agencies in the region.


Warringu offers a continuum of support for women and children who have gained independence and moved on from the Shelter.
Mobile support is an outreach service that ensures women and children are supported during this transitional phase.

Warringu staff provide support by ensuring women and children attend and have ongoing access to social gatherings such as Yarning (Community) Circles, therapeutic workshops such as Art Clinics, and opportunities to connect with Warringu support staff, other support services and women.


There are crises’ that can place additional strain on household budgets and finances.

Warringu offers support through an Emergency Relief program. During conversations with clients, staff ascertain circumstances around the crisis and provide support through an agreed solution that will provide the best short-term relief with referrals in place for further and long-term support.


Storytelling is an integral part of Indigenous culture and is a conduit to healing. Painting and design are mediums that link us to Country, Family and Spirit.

Warringu offers painting clinics to support the healing process for women and children in the Shelter and also for women and children engaged in therapeutic sessions through the mobile support service.

Our staff support women and children to be future focused. In these sessions we use vision boards to identify goals and articulate what achieving these goals would give the family as they move towards greater independence and family security.


Warringu seeks to provide evidence based Domestic and Family Violence responses that are culturally relevant and safe to Aboriginal and Torres Strait Islander women and children that:

Offers emergency shelter and work alongside other agencies to provide long-term permanent housing solutions

Provides an array of crisis intervention services, case management, and emotional and practical support to women and children in the shelter; this includes financial assistance when required and available.

Empowers women to rebuild their lives free from violence and fear.

Addresses the many complexities and barriers associated with domestic violence on an individual level, by responding to the unique needs of each woman.

Works collaboratively to respond and address violence against First Nations women and children at a macro level.



Accountable to our Community, the members of our organisation and funding bodies to carry out the work we have been tasked to do.

Committed to transparency in the way we work, including ethical practice and being honest and trustworthy.

Mindful of all cultural protocols, legislative requirements and guiding principles and practices for the work we do.

Committed to the organisational governance and overseeing its strategic operations and staff following through with day-to-day service delivery.


Respect the inherent dignity, worth and autonomy of every person.

Provide socially-just services mindful of fulfilling duty of care and duty to avoid doing harm to others.

Understand that each person has a right to their own well-being, self-fulfillment and self-determination, unless this impinges on the rights of others.

Demonstrate positive regard in all of our interactions.


Service users come to our shelter with their own strengths.

Service users may require assistance in recognising they have the right to make their own choices.

Service users are the experts of their own lives.

Our role is to empower service users to believe that they and their children can live independently and free from violence.


Understand the gendered context of violence in our society and are committed to partnering with other organisations to achieve better outcomes for clients.

Form partnerships, both formal and informal to mutually benefit clients and staff including guiding and engaging organisations to work effectively with First Nations clients.

Are committed to working across the sector with other individuals and organisations to provide an integrated response to violence against women in our communities.

Partner with other Aboriginal and Torres Strait Islander organisations to enhance our responses to relevant issues in our Community.